Frequently Asked Questions
Everything you need to know about your Lalabu experience, from shipping to our babywearing essentials.
How do I choose the right size for my Lalabu shirt?
We recommend choosing your pre-pregnancy size for the best fit. Our shirts are designed to be snug to safely support your baby. If you are between sizes, we suggest sizing up for extra comfort.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process.
Is the Lalabu Soothe Shirt safe for my newborn?
Yes, safety is our top priority. Our shirts are designed for babies weighing between 7 and 15 pounds and have been rigorously tested to meet global safety standards for baby carriers.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by location but usually range from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Shop Pay and Afterpay.
How should I wash my babywearing apparel?
To maintain the integrity of the fabric, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or fabric softeners.